IT'S NOT A FUNNEL

What used to work like a funnel — many brands slowly narrowed down to just a few purchased — now works like, well, a busted funnel. With more sources of information and immediate feedback, fewer brands are initially considered, and consumers can fall in love at first purchase. It's all part of a new model called The Consumer Decision Journey*. While the Consider and Evaluate stages are typically handled by above-the-line agencies, Switch specializes in the stages leading up to and within the Loyalty Loop - a series of key experiential marketing tactics we like to call our Sweet Spot

*McKinsey Quarterly, David Court, Dave Elzinga, Susan Mulder, and Ole Jorgen, Vetvik, June 2009

BLOG+TWEETS